Copy of Reward Page 2 Oct 2023

How do I earn DSS points? +
a. Purchasing: $1 = 1 DSS point
b. Submit a review: 10 DSS points
c. Submit a review + picture: 20 DSS points
20 DSS points = $1 discount of the total amount of purchase.
How could I use the points earned? +
Points can be redeemed in your next purchase at Dermaskinshop with the conversion rate of 20 DSS Points = $1.
Is there a validity period for the points accumulated? +
DSS points issued are valid for 365 days. For example, points issued in 30 June 2022 are valid till 29 May 2023, unless otherwise stated.
What is the minimum number of points required for redemption? +
As points are to be redeemed in denomination of 20 DSS points (equivalent to $1), a minimum point balance of 20 points is required.
Is there any requirement regarding the number of points to be used each time I want to redeem my points? +
DSS points have to be redeemed in denomination of 20 DSS points, which is equivalent to $1. A maximum 500 points (= $25) can be redeemed per online transaction.
Are my points reflected on the website as soon as I make a purchase? +
DSS point balance will be credited in your account upon fulfilment of your order. As such, it is best to check your DSS point balance 2-3 days after transaction.
Can I convert the DSS points accrued into cash and withdraw it from my account? +
DSS points earned are not convertible to cash for withdrawal.
If my DSS points are insufficient to offset the total value of the transaction, can I offset part of the transaction with all my DSS points and pay the remaining amount in cash? +
Yes. You may use the maximum points (in multiples of 20 DSS points) to offset part of the transaction as partial redemption and pay the remaining outstanding amount.
How do I check my points accumulated in my account? +
You may login to your account on Dermaskinshop SG and check your DSS point balance in your account summary.
Is there a ceiling limit for the points accumulated in my account. Will any surplus over that be deemed invalid for use)? +
No. The more bonus points you accumulate, the bigger redemption capacity you have.
Is it possible to merge the points accumulated in the two Dermaskinshop accounts owned separately by myself and another party? +
Merging and/or transfer of DSS Points from another account is not allowed.
If I offset my purchase with my DSS points, will there be points credited to my account? +
Yes. The DSS points that will be credited to your account based on the nett amount after points redemption.