What are the delivery options and charges offered by DermaSkinShop?

We offer two options -

1. Courier delivery (within 1-3 days upon parcel picked up)
- This service is free for orders that are SGD$40 and above. For orders less than SGD$40, a flat fee of SG$4 will be imposed.

2. Self collection from office (within 3-5 working days after order processing)
- You may opt for self collection from our office if you would like to receive your order sooner. An email will be sent to inform you when your order is ready for collection.

2. Self collection from office (within 3-5 working days after order processing)
- You may opt for self collection from our office if you would like to receive your order sooner. An email will be sent to inform you when your order is ready for collection.

Self-Collection Address:
NeoAsia (S) Pte Ltd
6 Tagore Drive
#04-07 Tagore Building
Singapore 787623
Collection timing: 10 am - 12 pm & 2 pm - 5 pm (Monday to Friday except Public Holiday)

I am not at home to receive my parcel, what should I do?
Do you ship internationally?
How long does it take for my order to arrive?
I entered the wrong address, what should I do?
Can I collect my order directly from DermaSkinShop?
What should I do if my order has not arrived?
Will I get charged for a re-delivery?