Orders are confirmed once payment has been completed. You will receive a separate email once your order has been shipped. Please ensure to check your Spam Folder in case our email went to Spam.
Answer :
The order confirmation number has X-digits and can be retrieved
- In your confirmation email which you will receive once your payment is confirmed
- When you view your “Order Status” under “My Account"
You need to be logged in to your Dermaskinshop account to monitor all of your online orders.
Answer :
We proudly offer free shipping and handling for all local shipping in Singapore with a minimun purchase of SGD$40 per order. A flat fee of SGD$4 is imposed for orders lesser than SGD$40.
For additional delivery or return trips required, a delivery charge of SGD$4 will be imposed.
- We are closed for order processing on weekends and public holidays
- Delivery is fulfilled by our Courier Partner between Monday - Saturday (except Public Holiday) from 9 am - 10 pm
- Delivery may take longer during sale periods, holidays and extreme weather
- In the event where a wrong address is provided, please contact DermaSkinShop via email within 1 hour of purchase and our team will contact and assist you accordingly
- Please note that we do not deliver to the following restricted places: Alps Avenue, Changi Cargo Complex/Ferry Terminal, Airport link, Jurong Island, Lim Chu Kang, MID Bases, Sentosa, Senoko, Sembawang Park, Tanah Merah Ferry Terminal, Tuas View Extension, Changi Airports
Shopping with DermaSkinShop is easy
Register an account with/Login to DermaSkinShop.com.sg
To add items in your cart, click on “Add to Cart” for the item you wish to purchase
To change the quantity of the item, change the number in the box under the "Quantity" column
To review the items in your cart, click on the ‘Cart’ link, located at the top right of the page
When you are ready to checkout:
If you have an applicable ‘Promo Code’, enter it and click on ‘Apply’. The total price will be updated with the discount
Once you are ready to place the order, click on ‘Secure Checkout’ and your order summary will appear for your review
Remember to fill in all necessary details and once you have reviewed your order, click on ‘Proceed to Purchase’ then enter your preferred payment method
You will receive a confirmation email shortly after you have placed your order. Your order is not confirmed until you receive a confirmation email